Cohort is a Smart Loyalty Platform that augments your existing loyalty tools with modern engagement and loyalty experiences. In a few clicks, with no IT required, Cohort empowers CRM & Loyalty managers to create personalized loyalty campaigns (social and activity-based challenges, UGC, mystery boxes, co-creation…) and reward customer engagement beyond transactions to deliver higher AOV and LTV. On average +28% active loyalty members, +16% purchase frequency, 1 day to launch a new campaign.
I joined Cohort as the First Product Designer and worked closely with the Co-Founder and CTO on the whole product development lifecycle, from Discovery to Delivery.
